Friendly, knowledgeable guy

I had an issue where the car would not respond to the instructions from the electronic fob. My local garage could not sort this out and gave me Mark's telephone number. They were confident he could fix it. By the time I got home from my local garage with Mark's number, hubby had spoken to the main dealer and was quoted a staggering amount and a substantial lead-in time to sort this out.

Rang Mark and booked the car in with him. He sorted this out while I was there, hardly any wait. I was on my way in record time.

Friendly, knowledgeable guy. Really impressed.